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Create documents from emails in Managemate

You can automatically turn emails and attachments into document records in Managemate by sending or forwarding them to a condo‑specific email address. This is useful for saving proposals, inspection reports, invoices, and other important correspondence.

Written by Salim Dharssi

Find your condo’s dedicated email address

  1. Click your user profile icon (top right of every page)

  2. Go to your User Profile by clicking View Profile

  3. Open the Email Automation tab in your User Profile

  4. Copy the email address shown

Each condo has its own dedicated email address in Managemate.

Send or forward an email

  1. Send a new email (in the To or Cc line), or

  2. Forward an existing email, to your condo's dedicated email address.

Note the following:

  • Include any file attachments you want saved.

  • The email subject becomes the document name.

  • The body of the email is saved in the description of the document.

Once sent, a document record is created automatically in your condo's Documents section.

Important: Email threads

Only the first email in a thread is saved.

Replies with the same subject line are discarded, to rdeduce unintended saving of emails.

To save a follow‑up email, change the subject line slightly before sending or forwarding it

Get notified (optional)

You can turn on the Send me an email when the document is created to receive a confirmation email with a link to the new document, after you use the email automation feature.

Best Practice: Finish organizing the document

After your new document is created using email automation: open the document to:

  • Add tags

  • Link it to a vendor, project, or activity,

  • Rename it or adjust the date, if needed.

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