Fully Responsive User Experience Across Devices
Screenshots of Managemate's mobile application are used in this help article because inspections are normally conducted in the field / on-site at a property with a user's mobile phone.
When working with inspection activities on a laptop or desktop computer, similar steps apply.
1. Navigate to the activity that you want to send as a request to SparcPay.
You can find activities in your Managemate Workspace Calendar, in the Activities Section, which is accessible from the main menu, among other places in your condominium's Managemate Workspace.
2. In the Landing Page for the activity, click the More button
and then select the Send to SparcPay option in the menu that appears.
If you don't see a Send to SparcPay button, please contact Managemate's support team at [email protected].
Managemate's support team will need to add your condo's dedicated SparcPay request email address into your account before you are able to use the Send to SparcPay feature.
3. In the Send to SparcPay popup that appears:
Unselect any file attachments you do not want to add to your SparcPay request,
Review the subject line and email body, and
(optionally) click the Send a copy to me toggle if you want to receive a copy of the request email,
then click the Send Request button.
Managemate's system will send an email to the SparcPay email we have on file for your condominium, copying you if selected.
Use the Send a copy to me option if you want to receive an email containing the the images and descriptions of the underlying issue. You can then forward that email to third parties including vendors who you might ask to help address the issue.
