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How to Save, Update, & Delete a Note to a Record in Managemate

Add a note to the conversation of a record in Managemate instead of sending emails.

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Written by Chester Dimanalata
Updated over 3 weeks ago

A message within an activity, project, vendor, invoice, or document record may require the attention of a manager or board director. You can add, edit, or delete a note and mention them to ensure they are notified and included in the related record.

How to Find Saved Notes in a Record in Managemate

  1. Navigate and access to the record’s landing page

  2. Click the message icon at the bottom-right of the record to open the notes panel.

  3. See all saved notes and the date and time they were entered.

How to Add a Note to a Record in Managemate

  1. Navigate and access to the record's landing page

  2. Click the message icon at the bottom-right of the record to open the notes panel

  3. Add your note and click submit icon

  • Tip: Use the @ symbol to mention anyone user in your note. An instant notification will be sent to that user/s. (subject to their notification preferences)

How to Edit a Note to a Record in Managemate

  1. Navigate and access to the record’s landing page

  2. Click the message icon at the bottom-right of the record to open the notes panel.

  3. Click the edit icon of the message you want to update.

  4. Revise your note.

  5. Click check icon to save.

  • Note: You can only edit your notes. Other users can't edit your notes.

  • Note: Once you edit a note and click submit, any user mentioned in the note will receive another notification (subject to their notification preferences).

How to Delete a Note to a Record in Managemate

  1. Navigate and access to the record’s landing page

  2. Click the message icon at the bottom-right of the record to open the notes panel

  3. Click the trash bin icon to delete the note.

  4. A confirmation will appear and click yes to proceed.

  • Note: You can only delete your notes. Other users can't delete your notes.

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