Email notifications are delivered to your inbox.
Depending on the notification type, email may be:
sent right away
sent once per day
sent once per week
Email is best when you want a written summary you can review later.
In-app
In-app notifications appear inside Managemate while you are using the platform.
These are useful when you want visibility into activity without relying on email or mobile push.
In-app is best when you:
work in Managemate regularly
want timely updates without mobile interruptions
prefer to review notifications in your own time, while logged in
Push
Push notifications are sent to your mobile device in real time.
Push is best for:
time-sensitive updates
approvals
direct attention items such as mentions
To receive push notifications, you must:
install the Managemate mobile app
sign in on your mobile device
allow notifications in your phone settings
Important: Push notifications only work on mobile devices.
Real-Time vs Scheduled Notifications
Not all channels behave the same way.
Some notifications are sent immediately, while others are sent on a schedule. For example:
Daily Digest / New Records
In-app: real time
Push: real time
Email: sent once per day as a digest
Weekly Digest
Email only: sent once per week
Reminders
In-app: real time
Push: real time
Email: sent once per day as a digest
This means you may see the same notification type behave differently depending on the channel you choose.
Which Channel Should I Use?
Use Email if you want:
summaries
lower interruption
a record in your inbox
portfolio-level review
Use In-app if you want:
timely updates while working in Managemate
less interruption than mobile push
notifications that stay within the platform
Use Push if you want:
real-time mobile alerts
fast awareness of approvals or mentions
immediate attention on the go
Best Practice for High-Volume Users, Including Portfolio Managers
If you are a user in a busy condo or manage many properties, consider using:
Email for digest-style notifications
In-app for platform visibility
Push only for the most important real-time items
For many portfolio managers, a good approach is to:
keep Daily Digest - Email on
keep Weekly Digest - Email on
turn Daily Digest / New Records - Push off
turn Reminders - Push off
Where to Change Notification Channels
To update your preferences:
Open Managemate
Go to User Profile by clicking on your user profile icon in the top right of any page, then selecting View Profile
Select the Notifications tab in the User Profile page
Turn Email, In-app, or Push on or off for each notification type
To learn how to change your notification preferences, read our help article Get the Right Amount of Notifications in Managemate.