Fully Responsive User Experience Across Devices
Screenshots of Managemate's mobile application are used in this help article because inspections are normally conducted in the field / on-site at a property with a user's mobile phone.
When working with inspection activities on a laptop or desktop computer, similar steps apply.
👉 Use this after you’ve created a task activity from an issue and are ready to send the work to a vendor via SparcPro.
How it works
You can only send to SparcPro from a task activity, not directly from an issue document.
Step 1 - Open your task activity
There are several ways to open a task activity in Managemate.
For instance, open the Calendar then navigate to the task activity by clicking on the name of your inspection.
Step 2 - Send to SparcPro
When viewing the activity, click the More button 
and then select the Send to SparcPay option.
If you don't see a Send to SparcPay button, this means your dedicated SparcPro request email address hasn't been added to your condo's account in Managemate.
If this happens, please send your dedicated SparcPro request email to Managemate's support team at [email protected].
Step 3 - Review and Send to SparcPro
1. Confirm attachments - Unselect any file attachments you do not want to add to your SparcPro request.
2. Review the subject line and email body
Optional: If you want to receive a copy of the request email, click the Send a copy to me toggle button
3. Click Send Request
💡 Manager Tips:
Grouped issues - If your task includes multiple issues (e.g., landscaping items), all related photos and descriptions will be included in a single SparcPro request.
Emailing requests to vendors - If you copy yourself, you can forward the email to vendors if needed no need to retype anything.
What happens Next
✅ Once sent:
The request is emailed to SparcPro
You (optionally) receive a copy
You continue tracking the work in Managemate