How to Change Your Notification Settings
To update your notification settings:
Log in to your Managemate account
Go to User Profile by clicking on your user profile icon in the top right of any page, then selecting View Profile
Select the Notifications tab in the User Profile page
Turn each channel on or off for each notification type
How to tell if a setting is on or off
Green = On
Grey = Off
For example:
if Push is green, Push notifications are enabled for that notification type
if Email is grey, Email notifications are turned off for that notification type
Important: Push notifications only work on mobile devices. To receive them, you must have the Managemate mobile app installed, be signed in, and allow notifications in your phone settings.
If You’re Getting Too Many Notifications
If Managemate feels noisy, the first setting to review is usually Daily Digest / New Records notification type.
This notification type covers new records such as:
documents
invoices
vendors
activities
projects
For the Daily Digest / New Records notification type:
In-app notifications are real time
Push notifications are real time
Email is sent as a daily digest
If records are being created across multiple properties during the day, this can generate a lot of notifications, especially for portfolio managers who are manage multiple properties.
What to change first
If you want fewer interruptions:
turn Push off for Daily Digest / New Records
keep Email on if you still want a summary later in the day
This one change solves the problem for many users.
Recommended low-noise setup
If you want to reduce notification volume without missing important items, start with this:
Mentions: On
Daily Digest / New Records - Email: On
Daily Digest / New Records - Push: Off
Weekly Digest Email: On
Reminders - Email: On
Reminders - Push: Off
Invoice Requests: On if relevant to your role
Invoice Status Change: On if relevant
Assignee Changes: On if relevant
If You’re Not Getting Enough Notifications
If you are missing notifications, check these first:
1. Make sure the setting is turned on
Go to User Profile > Notifications and confirm the right channels are enabled.
Remember:
Green = On
Grey = Off
2. Check whether the notification is real time or scheduled
Not all notifications arrive immediately.
For example:
Daily Digest / New Records
Push and In-app: real time
Email: sent once per day
Weekly Digest
Email only: sent once per week
Reminders
sent once per day
If you expected an instant email for a new record, that is likely the issue. New records are notified in email as part of a scheduled daily digest.
3. Check your mobile device settings
If Push is enabled in Managemate but nothing is arriving on your phone:
make sure the app is installed
make sure you are signed in
make sure notifications are allowed for the app on your device
Quick Guide to Each Notification Type
Mentions
Sent when someone tags you in a note using “@”.
Best for: direct attention
Recommended: keep on
Daily Digest / New Records
Sent when new records are created, such as documents, invoices, vendors, activities, or projects.
Best for: general awareness
Recommended: keep Email on, and turn Push off if volume is high
Weekly Digest
A weekly summary email with broader updates and items that may need attention.
Best for: higher-level review
Recommended: keep on
Reminders
Sent one day before a due date or upcoming deadline.
Best for: staying ahead of due dates
Recommended: keep Email on, and use In-app or Push if helpful
Invoice Requests
Sent when an invoice requires your approval.
Best for: time-sensitive approval tasks
Recommended: keep on if you approve invoices
Invoice Status Change
Sent when an invoice is approved or declined.
Best for: tracking approval outcomes
Recommended: keep on if this matters to your role
Assignee Changes
Sent when the assignee on an activity changes.
Best for: task ownership updates
Recommended: keep on if reassigned work matters to your role
Need More Detail?
For a quick explanation of what Email, In-app, and Push mean, see: